Hello Cake and Cake Meds accounts are stored in two different places.
Hello Cake Login
If you're receiving a message stating that you don't have an account, you might have made a purchase as a guest. To create your account and manage your Hello Cake Subscriptions, you can use this link to create your account:
https://hellocake.com/account/register
Please try logging in from this link and make sure that you're entering your information under the "login for: lubes, condoms & toys" section. if you're on your phone, you'll need to scroll down a bit:
Cake Meds LogIn
You'll want to make sure you are using the below link to sign in to your Cake Meds account:
https://app.hellocake.com/user/
The system is case sensitive.
If you don't remember your password, click on the "Forgot Password?" button. The login page for your Cake Meds account should look like this:
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