Our contact support hours are Monday - Friday, 9AM - 5PM PST.
We typically respond in less than 24 hrs. Weekend inquiries are responded by Tuesday at the latest.
For a speedier resolution, please use our Contact Us Form.:
https://hellocake.zendesk.com/hc/en-us/requests/new
You can also email us at hello@hellocake.com for Hello Cake questions or meds@hellocake.com for Cake Meds questions.
When filling out our contact form, please make sure to enter the email address you used when you completed your order and fill out completely.
We appreciate your understanding.
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