ED Meds - Getting Started FAQ
- What ED treatment is best for me?
- Do you offer one time purchases?
- How long does it take for your prescription to be approved?
- What do I need to have with me before I have a consultation with a doctor?
- Will I need to see a doctor in person to get ED meds prescribed for the first time?
- How much do ED Meds Cost?
ED Medication Information
- I have a medical emergency.
- I'd like to speak to my doctor regarding a non-emergency medical issue.
- What are the strengths / medication that you offer?
- What is the difference between Cake's regular and extra strength ED meds? How do I know which ones I should get?
- What is the difference between Tadalafil and Sildenafil?
- How long do the effects of the ED meds last?
How the ED meds work
My Cake ED Meds Subscription
- How do I get a refill?
- I need more meds. Can I get a refill sooner?
- How do I change my prescription strength?
- How can I pause my Cake Meds subscription?
- How do I change the frequency of my current subscription?
- How can I cancel my Cake Meds subscription?
My Cake ED Meds Account
- I am having trouble logging into my Cake Meds account.
- How do I reset my password?
- Where can I find my Billing & Shipping Information in my account?
- How can I update my Cake Meds shipping address?
- How do I update my billing information?
- I have an account on hellocake.com Why do I need a separate login for my meds?
Cake ED Meds Orders and Shipping
- Did my order go through?
- Where is my Cake Meds order?
- When will my Cake Meds prescription ship?
- Do I need to refrigerate these once I receive them?
- My meds arrived melted. Are they still safe to use?
- My Cake Meds order shows delivered, but I don't have it.