I need help uploading my I.D.

Our Cake Meds is a prescribed medication and requires all prospective patients to fill out a medical intake form and submit a photo of a valid government ID.  
 
You'll need to click on the "Upload a file" link or drag or drop your image as seen below:




You'll then be able to select a photo from your Photo Library, Take a Photo, or choose a file.  The photo needs to be 10mb or smaller.

Here are some tips on how to take an approved photo of your I.D.:

You'll want to make sure that you are taking the picture in a room with plenty of light and that the ID is placed on a black/dark background. There should be high contrast between the document and the background.

1. Ensure that the image fills about 80% of the screen on your device when you take the picture - meaning that you shouldn’t zoom in or out too much with the camera.
2. Ensure that all four corners of the image are visible.
3. Ensure all text is readable.
4. Ensure the image is clear and crisp.
5. No portion of the image may be covered, blocked out. or missing.

If you're using an iPhone,  you can reduce the mb size when in the Settings app.

1. Scroll down and tap Camera.
2. At the top of the screen, tap Formats.
3. To save your photos in HEIC format, tap High Efficiency.
4. All subsequent photos will be saved in HEIC format with a reduced file size.

You can also try turning off the "Live" feature on your camera before taking the photo to see if that helps.